Monday, July 25, 2011

Baseball in the Digital Age-- The World is Changing


My sons and I went to Fenway Park on Sunday--saw a Sox victory, Terry Francona's 1001th win as a manager and Tim Wakefield's 2000th strikeout as a Red Sox pitcher. Lets' look a little deeper:

1) We purchased tickets from a season ticket holder who had placed them on a web site that caters to that market.

2) We downloaded and printed our own tickets which were scanned so that we could enter the stadium.

3) Waiting for the subway, my son started downloading the app for MBTA.

4) I paid for gas and subway "tokens" by putting my credit card in the gas pump and the Charlie Card vending machine.

5) Fans in the really expensive seats just below us (we had Pavilion Box seats) were placing orders for concessions with wait staff using digitized pads, and paying with credit cards that were scanned on those pads.

6) I saw many fans (including myself) taking pictures with their phones, updating their status on FaceBook, sending email, and otherwise sharing the experience with others.

The experience of handing your ticket to an usher and having a torn stub handed back appears to be gone... the experience of passing food from vendor in the aisle to those further down the row and then money and change back and forth seems to be leaving (at least in some seats)... the experience on knowing just how much the trip costs by the disappearing collection of bills in your pocket appears to be gone as well.

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